Terms & Conditions – Shop Smart with Home Heart India
Welcome to Home Heart India! By visiting our website, placing an order, or using our services, you agree to the following Terms & Conditions. These terms govern your use of the Home Heart India website and the purchase of our products. Please read them carefully before making a purchase.
User Agreement
When you visit or shop on Home Heart India, you confirm that you are at least 18 years old or have consent from a legal guardian. Additionally, you agree to use our website only for lawful purposes. It’s important that you follow all applicable laws and regulations. By continuing to use our website, you accept these Terms & Conditions.
Product Information & Availability
We make every effort to ensure the products listed on our website are accurate and up-to-date. However, product descriptions, prices, and availability can change unexpectedly. As a result, we reserve the right to modify or cancel an order if any discrepancies arise or if items are unavailable. If a product you’ve ordered is out of stock, we will notify you and offer alternatives or a full refund.
Pricing & Payment
All prices listed are in Indian Rupees (INR) and may change due to various factors such as promotions or market conditions. We accept secure payment methods like credit/debit cards, UPI, net banking, and digital wallets. Your financial information is securely processed through encrypted payment gateways, ensuring your transactions are safe.
Order Confirmation & Cancellation
Once you place your order, you will receive a confirmation email with your purchase details. If you need to cancel or modify the order, please contact us as soon as possible before it is dispatched. After the order has been shipped, we cannot modify or cancel it.
Returns & Refunds
We offer a 14-day return policy on most items. To be eligible for a return, the item must be unused and in its original condition. Returns should include the original packaging and proof of purchase. After inspecting the returned items, we will process your refund to the original payment method. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees.
Intellectual Property
All content, such as images, logos, text, and designs on Home Heart India, is owned by us or our partners. You may not use or reproduce any content without our written permission.
Privacy & Data Protection
Your privacy matters to us. We are committed to protecting your personal data. Please review our Privacy Policy to understand how we collect, store, and use your information. By using our website, you agree to our Privacy Policy.
Dispute Resolution
Any disputes related to the use of our website or products will follow the laws of India. If a resolution cannot be reached, the matter will be handled by the courts in India.
For any queries or concerns, please contact us at info@homeheartindia.com.